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The art of the apology (and faux-pology)

September 1, 2016 Erin Hinton

The art of the apology (and faux-pology)

  Back when I was living in the States, I had the privilege of working as a middle school counsellor in Antioch, California. I was thrilled upon starting the job to learn that one of my duties included working with the “Conflict Managers”. The Conflict Managers were a … [Read more...]

Communication, Uncategorized

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